Terms and condition

Terms and Conditions for Serbini Delivery App Service:

1. **Introduction**: Welcome to Serbini, your go-to delivery app service. These terms and conditions govern your use of the Serbini app. By accessing or using our app, you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions, you must not use our service.

2. **Service Description**: Serbini is a delivery app service designed to make your life easier. It allows you to order a wide range of goods from local merchants and have them delivered straight to your doorstep.

3. **User Accounts**: To enjoy the full benefits of Serbini, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

4. **Orders and Payments**: Placing an order through Serbini means you agree to pay the specified amount for the goods ordered, including any applicable taxes and delivery fees. Payment methods are conveniently provided within the app for your ease of use.

5. **Delivery**: We strive to ensure timely delivery of your orders. However, please understand that factors beyond our control, such as traffic or weather conditions, may occasionally cause delays. We appreciate your patience and understanding in such situations.

6. **Cancellation and Refunds**: You have the option to cancel an order before it has been confirmed by the merchant. Refunds for cancelled orders will be processed according to our refund policy, as outlined in the app.

7. **User Conduct**: Serbini is intended for lawful purposes only. Please refrain from using our service in any way that could harm or disrupt its functionality. Respect the security of the app and do not attempt to gain unauthorized access to any part of it.

8. **Intellectual Property**: Serbini and its original content, features, and functionality are the property of Serbini and are protected by copyright, trademark, and other intellectual property laws.

9. **Privacy**: Your privacy is important to us. Your use of Serbini is also governed by our Privacy Policy, which explains how we collect, use, and disclose your information. By using Serbini, you consent to the terms of our Privacy Policy.

10. **Disclaimer of Warranties**: Serbini is provided on an "as-is" and "as-available" basis without any warranties, express or implied. We do not guarantee that the service will be uninterrupted, secure, or error-free.

11. **Limitation of Liability**: In no event shall Serbini be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our service.

12. **Governing Law**: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

13. **Changes to Terms**: We reserve the right to modify or replace these terms and conditions at any time. It is your responsibility to review these terms periodically for changes. Your continued use of Serbini following the posting of any changes constitutes acceptance of those changes.

14. **Contact Information**: If you have any questions or concerns about these terms and conditions, please don't hesitate to contact us at [contact email or address].

By using Serbini, you agree to abide by these terms and conditions. Thank you for choosing Serbini for your delivery needs!